This Privacy Policy explains how Asthetique Studios (“Asthetique Studios,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use Plannur AI, our websites, and related services (collectively, the “Services”).
1. Information we collect
Account information
When you create or use an account, we may collect your email address, account identifier, authentication information, and basic profile information. Authentication credentials are handled through our authentication provider; we do not receive your password in plain text.
Content you provide
We process the notebooks, pages, notes, to-dos, reminders, preferences, and other content you choose to store in Plannur AI so we can provide and sync the Services.
Subscription information
We receive subscription status, product, entitlement, transaction, and renewal information from app stores and our subscription-management provider. Payment-card details are handled by the applicable store or payment provider and are not stored by Plannur AI.
Technical and support information
We may receive device, operating system, app version, approximate network, diagnostic, and usage information needed to secure, maintain, and improve the Services. If you contact us, we collect the contents of your request and any information you choose to provide.
2. How we use information
We use information to:
- create, authenticate, and maintain your account;
- store, display, organize, search, and sync your content;
- provide subscription features and verify entitlements;
- respond to support, privacy, and security requests;
- protect against fraud, abuse, and security threats;
- debug, maintain, and improve the Services; and
- comply with legal obligations and enforce our terms.
3. How we share information
We do not sell your personal information. We may share information with service providers acting on our behalf, including:
- Supabase, for authentication, database, and cloud infrastructure services;
- RevenueCat, for subscription and entitlement management;
- Apple, Google, and web billing providers, when you purchase through their platforms; and
- vendors that support hosting, security, diagnostics, communications, and customer support.
We may also disclose information when reasonably necessary to comply with law, protect rights and safety, investigate abuse, or complete a merger, financing, acquisition, or transfer of assets. A successor would remain subject to this Policy for the information it receives.
4. Data retention
We retain information for as long as reasonably necessary to provide the Services, maintain business and security records, resolve disputes, and meet legal obligations. Retention periods vary by the type of information and why it is processed. We may retain limited records after account deletion when required by law or needed for fraud prevention, security, billing reconciliation, or legal claims.
5. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or information about how your personal information is processed. You may also have the right to appeal a decision or complain to a data-protection authority.
To make a privacy request, email privacy@asthetiquestudios.com. We may need to verify your identity before completing a request. Account deletion instructions are available on our account deletion page.
6. Security
We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. International processing
We and our service providers may process information in countries other than where you live. Where required, we use appropriate safeguards for international transfers.
8. Children’s privacy
Plannur AI is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If local law requires a higher age for a person to consent to data processing, that higher age applies. Contact us if you believe a child has provided personal information without appropriate authorization.
9. Changes to this Policy
We may update this Policy as the Services or legal requirements change. We will post the updated version here and revise the date above. Where required, we will provide additional notice.
10. Contact us
Privacy questions and requests: privacy@asthetiquestudios.com
General support: support@asthetiquestudios.com